Customer Satisfaction Commitment

We are committed to customer satisfaction and fair resolution of legitimate complaints.

Eligible Returns

Returns qualify if:

Wrong item delivered
 Product damaged during delivery
 Manufacturer defect discovered
 Item significantly differs from order

Requests must be made within 7 days.

Non-Eligible Returns

Returns are not accepted for:

Custom-made items
Clearance products
Customer-caused damage
Used products
Improperly assembled products

Inspection Process

Returned products undergo inspection within 3–5 business days.

If approved, refund or replacement is initiated.

Refund Timeline

Approved refunds are processed within 7–14 business days.

Refunds are issued through original payment method.

Delivery Charges

Delivery fees are non-refundable unless error was ours.